These listed terms and conditions apply to the use of the David’s Wild Bird Feeds Site By accessing our Site and/or placing an order you thereby agree to be bound by the terms and conditions set out below.

1. Dispatch
We can offer no guarantee of availability when placing an order although every effort is continually made to ensure that all items shown on our website are in stock. This electronic publication does not constitute an offer for sale. Goods are normally despatched within 24 hours. We may, from time to time, part-ship your order when an item is out of stock. If we are unable to despatch your order within 7 days we will attempt to contact you via email with an estimated despatch date. We will always keep you informed by email if there is any delay in shipment.

2. Cancellations and Returns
If you are not completely satisfied with our goods your legal right, under the SafeBuy code, to cancel the contract has been extended from 7 to 14 days of receipt .Please return the goods to receive either a full refund of your monies or replacement goods ( less cost of your postage). Please write or e-mail us before you return the goods, describing why you are returning them and why
The return address is:
David’s Wild Bird Feed,
Returns Dept,
The Forge,
41 High Street,
Brampton,
Cambridgeshire
PE28 4TG.

3. Prices and VAT
Unless specified, all prices shown for goods exclude postage and packing. Charges for postage and packing are shown in the Checkout prior to confirming your order. The price you pay includes VAT@ 17.5% for all deliveries within the European Union. For deliveries outside the EU (including The Channel Islands) VAT will be deducted from the total price.

4. Colours & Descriptions
Please note that the colour of goods may vary slightly from that shown on our website due to limitations of browser software and monitors. We also describe our goods for sale as accurately as possible and cannot be held responsible for any minor changes in measurement or style made by the manufacturer.

5. Confidentiality
All confidential information including credit card details are held secure by Worldpay and are only transmitted in encrypted form. Please note that we never know your credit card details so we are unable to make additions unless you contact us by telephone or order again through the website. Our customer’s details are not passed to third parties and are used only in accordance with the Data Protection Act.

6. Disclaimer
David’s Animal Feeds ( our trading name) has taken every care in the preparation of the content of this web site. To the extent permitted by applicable law David’s Animal Feeds disclaims all warranties, expressed or implied, as to the accuracy of the information contained in any of the materials on this website. David’s Animal Feeds shall not be liable to any person for any loss or damage (including legal fees) that may arise from the use of any of the information contained in any of the materials on this website.

7. Jurisdiction
The Contract will be governed by the laws of England and Wales and the parties to Contract submit to the jurisdiction of the English Courts.

8. Consumer Rights
None of the above Terms and Conditions affect your statutory consumer rights.

9. Vouchers
When a David’s Wild Bird Feeds Voucher is presented in payment for goods we will refund the value in sterling back to the customer’s credit/debit card following receipt of your order.

10.Canoes

Please note that Canoes are only fully insured in transit to the customers selected delivery address. Once signed for, their return (for whatever reason) remains the responsibilty of the customer. Before ordering please ensure you have selected the correct boat for your requirements and are satisfied with the design and colour. Please check the boat for any damage on delivery before acceptance. It remains the responsibility of the customer to return the canoe in good condition to David's should you wish a refund or exchange.

11. Returned Parcels by Carrier

Where carrier has attempted to deliver on TWO occasions without success, we will send you an e-mail and try to contact you by telephon. After 5 days the parcel will be returned to us. Should you require the parcel to be re-delivered another delivery charge will be made.

For further information contact us at sales@closer-to-nature.com